Voice Over · IVR & Phone Systems
IVR Voice Over Services for Professional Business Calls
Welcome messages, call menus, hold messages and customer support prompts - recorded by BOL Media for banks, hospitals, e-commerce, telecom and customer support teams in single and multilingual builds.
Speak to our team+91 98101 12608/ Phone-line voice overs built for the call flow, not just the script.
IVR voice over is often the first time a customer hears your brand.
BOL Media records IVR voice overs for banks, NBFCs, hospitals, e-commerce, telecom, government services, real estate and large customer support operations. We cast for clarity over personality - voices that guide, do not perform - and deliver prompt-level WAVs that drop straight into Genesys, Avaya, Cisco, Exotel, Knowlarity, Ozonetel and most cloud telephony platforms.
Multilingual IVRs are routine: Hindi, English plus four to twelve regional languages, all matched in pacing and tone so the experience feels consistent across languages - not like the customer wandered into a different brand.
/ Why brands pick BOL
Telephony-ready exports
8 kHz / 16 kHz / 44.1 kHz, mono, normalised - delivered to whatever spec your telephony vendor needs.
Prompt-by-prompt naming
We deliver each prompt as a separate, named file so your telephony team uploads without renaming a single asset.
Same voice every refresh
We hold the IVR voice on file so a year-later menu change sounds like the original install, not a patch.
Multilingual matched casting
Across 6-12 languages, all artists are cast to match the parent voice so callers do not feel a brand shift.
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Languages
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Voice artists
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Owned booths
/ Where this IVR voice over services service is used
Use cases & formats.
Welcome messages
Brand-tone greetings that set the right first impression on every call.
Call menu prompts
Press-one-style menus recorded as separate prompts for telephony ingestion.
Hold messages
Hold loops, queue updates and on-hold marketing recorded with the right pacing.
Support prompts
Self-service flows, OTP confirmations and after-call surveys.
After-hours messages
Out-of-hours, holiday and emergency messaging packs ready to deploy.
Multilingual IVR
Hindi, English and regional language versions of the same flow.
/ Tone & voice styles
Pick the read your audience needs.
Every session is directed for tone, not just words. Tell us the audience and the brand, and we will cast accordingly.
सब भाषा
Linguistic Range
We speak the world
in 100+ languages.
Native talent and certified linguists across every major region — Indian regional, international, and rare dialects.
Need a rare dialect? Talk to us →
Clientele · 200+ Brands
Trusted byglobal storytellers.
From streaming platforms and broadcasters to corporates, publishers and agencies — BOL has helped the world's most ambitious brands speak to every audience.
A partial list — every logo represents a release shipped by the BOL team.
See full clientele/ BOL Media voice over process
Script to final master, one accountable team.
- 01
Script review
Our writers read the script for pronunciation, brand tone and pacing, then flag anything that needs adaptation before the booth opens.
- 02
Voice casting
We share 3-5 shortlisted voice samples matched to your reference, language and audience - so you approve the voice before recording, not after.
- 03
Studio recording
Recording happens in our acoustically treated booths in Delhi, with a director on the floor to coach takes, emotion and timing on every line.
- 04
Audio editing
Each take is cleaned, de-essed, level-matched and mixed against your reference video so the final audio sits inside your edit without surprises.
- 05
Review & revisions
You get a first cut for review, share line-level notes, and we re-record or re-edit until the master is approved by your producer.
- 06
Final delivery
Stems, mixed WAVs and M&E tracks are delivered to your spec - Netflix, Prime Video, JioCinema, YouTube, LMS, IVR or broadcast.
/ FAQ
About IVR voice over services.
Can't find your question? Write to info@bolmedia.in with the brief and we will respond inside one working day.
Yes. Welcome messages, menu prompts, hold messages, support flows and after-hours messaging are recorded for businesses across India and overseas.
Yes. Multilingual IVRs - Hindi, English plus regional languages - are a standard request and are delivered as matched packages.
Yes, in every language. Many clients pick a female voice for primary IVR and a male voice for escalation or emergency prompts.
Yes. Every prompt is delivered as a separately named WAV or MP3 file, ready to ingest into your telephony platform.
Yes. We deliver to whatever sample rate, format and naming convention your telephony team specifies.
/ Related voice over services
/ Refreshing your phone system?
Share the call flow and the languages you need. We respond in 24 hours.
Share the call flow and the languages you need. We will return voice samples and a prompt-by-prompt delivery plan ready for your telephony team.
/ Studio
DLF Prime Towers, Office 726, 7th Floor, Okhla Phase I, New Delhi 110020 — five acoustically treated booths, dedicated voice direction and platform-spec mastering.